How To Earn?
Shop in-store or online
- Earn one point per $1 spent on purchases up to $50
Share your experience
- Leave a review or tag @opera in your story or post and earn 20 points
Bring your opera Tote bag
- Earn 10 bonus points every time you shop with your opera Tote bag
How to redeem?
1000 Points = 50$ reward
- Redeem 1000 points at checkout and enjoy 50$ discount
Exclusive gifts
- Redeem your points for exclusive gifts and special rewards
Silk
700
Points required- Birthday Treat
- Free delivery for orders up to 150$
- Discount on selected brands (one time 10%)
Black velvet
2000
Points required- Birthday Treat
- Free delivery for orders up to 150$
- Private invitations and special promotions
- Discount on selected brands (two times 10%)
Royal velvet
3500
Points required- Birthday Treat
- Free delivery for orders up to 150$
- Private invitations and special promotions
- Discount on selected brands (three times 15%)
Red velvet
5000
Points required- Birthday Treat
- Free delivery for orders up to 150$
- Private invitations and special promotions
- Discount on selected brands (all times 15%)
Terms & Policies
- Loyalty points are automatically credited to the customer's account upon completion of every eligible purchase, provided that the customer has a registered loyalty account linked to their mobile phone number.
- Customers can monitor their loyalty points balance by logging into the website, contacting our Customer Support phone number +961 79 199 899, or visiting any cash desk. The complete Loyalty Program rules, terms, and conditions are available on the dedicated Loyalty Program page on the website.
- In the event of a product return, exchange, or refund, any loyalty points earned from the returned item(s) will be automatically deducted from the customer's loyalty account.
- On April 1st of each year, the Card Status to which a customer is entitled will be determined by the qualifying points accumulated in the previous 12 months (i.e. from April 1st through March 31st of the following year).
Black, Royal & Red Velvet cards
- Black, Royal & Red Velvet members must maintain the required qualifying points within 12 months to keep their current membership level. If they do not meet the required points after 12 months, they will be downgraded by one level.
- Example: A Royal member must earn 3500 qualifying points within 12 months. If they earn only 2700 points, they will be downgraded to Black.
Silk Cards
- Silk members must earn at least 700 qualifying points within 12 months to be upgraded to the next membership level. If they do not reach 700 points, their qualifying points balance will reset to zero, and a new 12-month qualification period will begin.
- Existing customers who already have a loyalty account linked to their mobile phone number and wish to access their account through the website must first contact our Customer Support team +961 79 199 899and provide their email address. An account activation email will then be sent to the registered email address, allowing the customer to activate their online account and securely access their loyalty points balance and other loyalty program information on the website.
- OPERA has the right to change at any time the terms and conditions of the Privilege Card Program.